Privacy Policy

We Protect Your Privacy

MELCO – Comércio de Tecnologias Militares, Lda. (hereinafter referred to as "MELCO" or "we"), headquartered at Largo do Mercado 11, 2nd Floor, 2795-141 Linda-a-Velha, legal person no. 500726396, is committed to protecting the privacy of the user. This privacy statement explains the data collection and use procedures of the website (hereinafter referred to as the "Site"). By accessing the Site, we consider that users are aware of the policies contained in this privacy statement.

1. Collection of Personal Information

The Personal Data Protection Law (Law No. 67/98 of 26 October 2016 onwards "LPDP") and the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter "GDPR") ensure the protection of individuals with regard to the processing of personal data and the free movement of such data. "Personal data" is any information, of any nature and regardless of its medium, including sound and image, relating to an identified natural person, and therefore the protection does not extend to the data of legal persons.

By accepting this Privacy Policy, the user gives his/her informed, express, free and unequivocal consent for the personal data provided through the Website to be included in a data processing carried out by us, under the terms of the LPDP and the GDPR, with regard to security measures, both organizational and technical.

When personal data is collected through the contact form or through other forms that relate to the activity of the Site, it will be necessary for the user to fill in at least those marked with an asterisk, since if you do not provide this data considered necessary, we will not be able to accept or manage the web service or the query requested by you.

The personal data we process through the Website will only be used for the following purposes:

  • Customer support: to provide customer support, namely by responding to your requests for quotes, your queries and questions, complaints or related to our products and services. Customer support can be provided through various forms of communication, including email and phone;
  • Marketing communications: to send you advertising and promotional correspondence (if you have opted in), including information about products, services, news and personalized content. These communications may be shared through electronic means, such as email and online advertising.

In no event will we carry out any of the following activities in relation to the personal data provided to us through this website:

  • Assign it to other persons or other entities without your prior consent;
  • Transfer them to other states without your prior consent.

You warrant that the information you provide is true, accurate, complete and up-to-date, and you are responsible for any damage or loss, direct or indirect, that may be caused as a result of your breach of this obligation. In the event that the data provided belongs to a third party, the user guarantees that he or she has informed said third party of the aspects contained in this document and has obtained their authorization to provide their data to MELCO for the purposes indicated.

MELCO will retain and maintain, for the necessary period, your personal data provided until otherwise instructed.

The Site may collect certain information about your visit, such as the name of your Internet service provider, the Internet Protocol (IP) address through which you accessed the Internet, the date and time you accessed the Site, the pages that were accessed on the Site, and the Internet address of the Web Site from which you linked to our Site. This information is used to help improve the Site, analyze trends, and administer the Site.

All browsing on our Website is done by HTTPS (Hyper Text Transfer Protocol Secure), which guarantees the encrypted communication of all the information provided.

2. Processing and Maintenance of Personal Information

Supplier relationship, it is possible that the personal information you have provided to us will be stored, used and transmitted to companies with links to us, always with the aim of improving our products and services and to better respond to the needs of our customers or provide information about promotions or offers that may be of interest to you. Therefore, your personal information will only be used for administrative, statistical or marketing purposes. In any case, your personal information will never be sold, traded, or provided to other companies. Our employees or suppliers will also be required to guarantee and be accountable for the privacy rights of your personal information.

In accordance with the provisions of the LDPD and the GDPR, the user may exercise their rights of access, rectification, cancellation and opposition, as well as the right of portability and erasure after May 25, 2018, by requesting it in writing by any of the following means, including, in any case, a copy of a document proving their identity and specifying the right or rights they wish to exercise:

  • Mail
    For the attention of: Marketing Department
    MELCO – Comércio de Tecnologias Militares, Lda.
    Largo do Mercado 11, 2º Andar
    2795-141 Linda-a-Velha
  • E-mail
    [email protected]
  • Phone
    (+351) 21 353 4383

3. Non-Personal Information Collected Automatically

When you access our Site, some information is collected and stored without any prior registration process on your part. This information cannot be associated with the person themselves and contains information such as the type of browser you use, number of visits, time spent on our site, domain from which you access our site, among others. This information is not personal and serves solely and exclusively to improve our Site and to adapt it to the needs of our customers and visitors.

4. Responsibility

The contents of our Site are subject to strict control. In any case, we cannot guarantee the truthfulness of the information and the accuracy of the information we provide. We exclude direct and indirect liability that may arise from your use of our Site, unless it is negligent or deliberately harmful and may harm you. This rule also applies to the use of the software, or downloading of content and/or damage caused by computer viruses.

5. Cookies

We use our own and third-party cookies on our Site to analyze user activity and improve our services. Cookies do not contain personally identifiable information. By using our Site, you consent to the use of these cookies. Learn more about our Cookie Policy here.

6. Social Networks

Our website contains references (links) to link to external social networks, like Facebook. The functions assigned to the links, especially the transmission of user information and data, are only activated when the user clicks the respective link. When the user clicks on the social network link, a direct connection is established to the servers of that social network and the user’s data can be transferred. From that moment, the Social Network will be solely responsible for processing the user's data.

If you have the option to share content from our website through social networks, such as Facebook, Twitter or others, you may receive cookies form those websites. We do not control the settings of those cookies. As such, we recommend that you check the other websites to obtain further information about their cookies and how to manage them.

7. Hyperlinks

Please keep in mind that our exclusion of liability also applies to hyperlinks related to contents from third parties, since we cannot control or modify such contents and thus we are not liable for them. We recommend that you read the privacy and personal data protection indications on those pages.

8. Final remarks

MELCO reserves the right to change the policies herein. As such, we recommend that you visit this page frequently.

Last updated on: 01/11/2023

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